Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

On-Campus Pickup, USPS Priority Mail and UPS Ground are available. The best shipper for the item will be determined by RBS if the customer is not using Pickup service.

What Shipping Methods Are Available?

Shipping is currently only available on some items.  

Technology orders can be picked up from the Technology Office on Monday, Tuesday, Wednesday, and Friday, from 8am to 8:30am and 3pm to 3:30pm. Smaller items can also be sent to a student’s homeroom teacher. 

School Swag and Fan Merchandise can be held for pickup or shipped USPS.

How Long Will It Take To Get My Package?

Orders should be ready to ship within 2-4 business days.  We will contact you with more information if your order will take longer to prep and ship.

Do You Ship Internationally?

Not at present.

How Long Will It Take To Get My Package?

Packages that ship are sent out USPS or UPS Ground.  Most shipments will arrive within 2-4 business days of the package leaving our campus.  You will be sent a tracking number via email.

Payment Information

Do you offer a guaranteed lowest price?

No we do not. Keep in mind that all items sold are to support Riverdale Baptist School. Your purchase is tax deductible as well.

What Payment Methods Are Accepted?

VISA, MC, Discover, and AMEX are accepted through Stripe Payment Service.

Is Buying On-Line Safe?

Yes. Our site uses industry-standard SSL encryption to protect your financial information.  Shopping online at Shop Crusader Nation is as secure as possible.

Can I pay cash for an item?

If you are picking up in-person, yes.

Orders & Returns

How do I place an Order?

Place the items you wish to purchase in your cart and check out. If you need assistance, please email us at shoponline[at]rbschool.org. 

Do I need an account to place an order?

Yes. Accounts are free and we do not use your information for any purpose other than shipping and an occasional email about sales items.

Who should I to contact if I have any queries?

Email Shop Crusader Nation at shoponline[at]rbschool.org. Someone will reply within 2 business days.

How Do I Track My Order?

Order tracking info for shippable orders will be emailed to you. It is also on your account page.

How Can I Return a Product?

Most items are non-returnable. However if an item is refundable, it will be marked on the product page.  Returns have to be processed in-person at the Technology Office.  For more information, email us at shoponline[at]rbschool.org.